Terms and Conditions | Privacy Policy
Privacy Policy
Privacy PolicyAt Raeda Express, we are committed to protecting the privacy and security of our customer's personal information. This privacy policy outlines how we collect, use, and safeguard the information provided to us.1. Collection of Personal InformationWe may collect the following types of personal information from our customers:
- Name
- Address
- Contact details (phone number, email address)
- Payment information
2. Purpose of CollectionWe collect personal information for the following purposes:
- Processing orders and providing delivery services
- Communicating with customers regarding their shipments
- Providing customer support and resolving inquiries or issues
3. Data Storage and SecurityWe take appropriate measures to ensure the security and confidentiality of personal information. This includes:
- Implementing physical, technical, and administrative safeguards to protect against unauthorized access, loss, or theft
- Regularly monitoring and updating our security measures to maintain the integrity of personal information
4. Data Sharing and DisclosureWe may share personal information with third parties in the following circumstances:
- Shipping partners: To facilitate the delivery of shipments
- Payment processors: To process payment transactions
- Government authorities: To comply with legal obligations or respond to lawful requests
5. User RightsCustomers have the right to:
- Access and review their personal information
- Correct any inaccuracies in their personal information
- Request the deletion of their personal information
To exercise these rights, customers can contact us using the information provided at the end of this privacy policy.6. Cookies and Tracking TechnologiesWe may use cookies and similar tracking technologies on our website or app to enhance user experience and collect usage data. Customers can manage their cookie preferences through their browser settings.7. Marketing and CommunicationWe may use personal information for marketing purposes, such as promotional offers or newsletters. Customers can opt out of receiving such communications by following the instructions provided in the communication.8. Data RetentionWe retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.9. Legal ComplianceWe comply with applicable data protection laws and regulations, including [mention relevant laws or regulations specific to your jurisdiction].10. Updates to the Privacy PolicyWe may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Customers will be notified of any material changes to the procedure.For any questions or inquiries regarding this privacy policy, please contact us at : info@raedaexpress.com